Let's talk
Tell the GoGain team about your goals. Choose your preferred way to get in touch below.
A request tailored to your needs
Describe your needs in a few lines — personal coaching, business enquiry, account deletion and more.
Write a message → RecommendedFree personalised consultation
A focused conversation about your goals and constraints — leave with a concrete plan.
Choose a time →contact@gogainparis.com
Ideal for detailed enquiries, business quotes or a specific project.
Send an email →Calendar
A 30-minute video call with a member of the GoGain team to review your health, fitness and nutrition goals.
A conversation about your personal routine or your company's needs.
Prefer to write?
Describe your needs in a few lines so the GoGain team can guide you.
What to expect
Your goals, your circumstances (pain, inactivity, stress, diet) and what you've already tried.
We identify the most suitable programme — app only, in person or hybrid — for your budget and schedule.
We discuss the next steps that suit your goals. There is no commitment at this stage.
Frequently asked questions
GoGain Fit, the app developed by GoGain: here is how to delete your account and data.
1. In the app — immediate, permanent deletion
Open GoGain Fit → tap your name at the top of the home screen to open Profile → scroll to the bottom and select “Delete Account”. Tap “Delete”, then “Delete” again in the final confirmation. Deletion is immediate and irreversible once the request completes successfully.
2. Without the app — processed within 30 days
Use the form on this page with the reason “Delete my account” and your account email address, or email contact@gogainparis.com from that same address. Your request to delete your account and data will be processed within 30 days.
Data deleted
Profile, account information, onboarding answers, sign-in sessions and notifications.
Health and activity data imported into GoGain Fit, health provider connections, weight, fitness and pain assessments.
Training programmes, sessions and workout history, activity measurements, nutrition plans and logs, bookmarks.
Conversations, messages and coach memory, coaching notes and follow-ups, bookings, AI and personal subscription feature usage statistics.
Progress, points, trophies and rewards, challenge participation and club and organisation memberships; internal personal subscription records, associated transactions, invoices and payment methods.
Data retained
Shared records remain available to other users: clubs, teams, challenges and their news, organisations and organisation invitations, as well as other users’ coaching data and other subscriptions’ invoices. References to your account or payment methods are removed from these records. No automatic deletion period is defined for these records.
A deletion marker linked to the internal account identifier is kept without expiry to prevent coach memory from being recreated; it does not contain your conversations.
Apple / Google subscriptions
Deleting your GoGain Fit account does not cancel your Apple App Store or Google Play subscription. Also cancel it in the relevant store to stop renewal. Billing data managed by Apple or Google remains subject to their own retention policies.
Book a 30-minute slot or send us a message — we'll take care of the rest.